bd bje Privacy Policy

Introduction and Scope

bd bje is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy applies to the bd bje website, mobile application, and all its services.

Together with our Terms and Conditions, this privacy policy forms an important legal basis for our relationship with users. By using bd bje's services, you are considered to have read and agreed to the terms of this policy.

In this policy, "we", "us", or "platform" refers to bd bje. "You" or "user" refers to any person using our services.

Types of Information Collected

2.1 Identity Information

We collect the following information for account registration and identity verification:

• Full name and date of birth
• National ID or passport number
• Mobile number and email address
• Current address

2.2 Financial Information

Information required to process deposits and withdrawals is collected, including:

• bKash, Nagad, or Rocket account number
• Bank account details (where applicable)
• Transaction history and amounts

2.3 Activity Information

Certain information is collected automatically while you use the platform, such as game play history, betting activity, login times and dates, and preferred game categories.

How Information Is Collected

bd bje collects user information in the following ways:

• Direct Collection: Information you provide yourself through registration forms, identity verification processes, and contact with customer support.
• Automatic Collection: Information about your device, IP address, and browsing behaviour collected via cookies and similar technologies while you browse the website or app.
• Payment Processors: Transaction verification information received through the payment method used to complete a transaction.
• Customer Support: Information provided during live chat or email contact.

Purpose of Using Information

bd bje uses the collected information for the following purposes:

4.1 Service Operations

• Account creation, verification, and management
• Processing deposits and withdrawals
• Providing bonuses and promotions
• Technical support on the platform

4.2 Safety and Security

• Preventing fraud and unauthorised access
• Following anti-money laundering procedures
• Ensuring account security

4.3 Service Improvement

This information is used to analyse user experience and improve game selection, interface design, and overall service quality.

4.4 Communication

Contact details are used to send important account notifications, transaction confirmations, and where applicable, promotional information.

Data Storage and Security

bd bje takes the protection of your personal information very seriously. We apply industry-standard technical and organisational measures:

• SSL Encryption: All data transfers are encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Data is stored on secure servers with access controls.
• Access Restrictions: Only authorised staff may view information when needed to provide services.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.

5.1 Data Retention Period

Relevant data is kept for as long as the account is active. Even after an account is closed, financial and identity information may be retained for a set period as required by applicable regulations.

Sharing Information with Third Parties

bd bje never sells your personal information to third parties for commercial purposes. Information may be shared only in the following limited and specific circumstances:

6.1 Service Provider Partners

Necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management. These partners are also required to maintain privacy standards equivalent to ours.

6.2 Game Software Providers

The games available on our platform are developed by various reputable developers. Minimal gameplay-related information may be shared with these providers.

6.3 Legal Obligations

We may be legally required to provide relevant information in response to a lawful request from law enforcement agencies or a court order.

Cookies and Tracking Technology

Cookies and similar technologies are used on the bd bje website and application. These are small data files stored on your device.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login status and run the core functions of the service.
• Analytics Cookies: Help improve the service by analysing website usage.
• Preference Cookies: Remember personalised settings such as language or theme preferences.

7.2 Cookie Controls

Cookies can be disabled from your browser settings. Please note that disabling essential cookies may prevent some key features of the platform from working properly.

User Rights

bd bje respects your right to data privacy. You have the following rights:

• Right to Know: You can find out what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: You can request that specific information be deleted where there is no legal obligation to retain it.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.
• Right to Portability: You can receive the information you have provided in a structured format.

To exercise these rights or if you have any questions, please contact our customer support. Our team is available 24/7, seven days a week, in both Bangla and English.

Protection of Minors

All casino and betting activities on bd bje are strictly for persons aged 21 and above. We do not knowingly collect information from minors. Age is verified at registration, and if we become aware that a person is under 21, their account will be closed and their information deleted.

To learn more about responsible gaming practices, visit our Responsible Gaming page, which contains practical advice on keeping yourself safe.

Policy Changes

bd bje reserves the right to update this privacy policy when needed. You will be notified of any significant changes via your registered email or an in-app notification. Continued use of the platform after any changes will be taken as acceptance of the updated policy.

To learn more about bd bje and our service standards, visit our About Us page.

Previous versions of the privacy policy are kept in our archive. Contact customer support to obtain a copy of any version.

Contact

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: Direct chat is available on the platform 24/7
• Language: Support is available in both Bangla and English

Visit our FAQ section for answers to common questions about accounts, payments, and privacy.